Legal
Privacy Policy
Last updated: January 1, 2025
1. What we collect
We collect information you provide directly and information generated by your use of the Service:
- Account data: email address, password (hashed), and any profile information you add.
- Dog profile data: name, breed, birthdate, photos, bio, and temperament tags.
- Location data: approximate location used to show you nearby dogs. Stored as a geographic point; never your precise street address.
- Usage data: swipes, matches, messages, and playdate history, used to power the feed and reliability scoring.
- Device tokens: push notification tokens for iOS and Android, stored per device and deleted when you sign out.
2. How we use your data
- To operate the matching feed, messaging, and playdate scheduling features.
- To send push notifications and transactional emails (match alerts, playdate reminders, etc.).
- To calculate a reliability score that determines your position in other users' feeds. This score is never shown to other users.
- To enforce our Terms of Service and respond to reports of abuse.
- To aggregate anonymised usage statistics that help us improve the product.
3. Data sharing
We do not sell your personal data. We share data only with:
- RevenueCat — subscription management. They receive your RevenueCat app user ID and purchase events.
- Branch.io — deep-link attribution for referrals and app installs.
- Apple / Google — push notification delivery via APNs and FCM.
- Google Cloud Vision — photo moderation. Images are sent for classification and not stored by Google beyond the API call.
- AWS S3 — photo storage. Photos are stored in a private bucket and served via signed URLs.
All third-party processors are contractually bound to use your data only as needed to provide their services to us.
4. Location data
We store your home location as a geographic point (latitude/longitude) in order to show you nearby dogs. We do not store your movement history or precise real-time location. You can remove your location at any time from the app settings.
5. Data retention
We retain your account data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where retention is required by law or legitimate business need (e.g. fraud prevention records).
6. Your rights
Depending on your jurisdiction you may have the right to:
- Access a copy of the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing.
- Data portability (receive your data in a machine-readable format).
To exercise any of these rights, email privacy@pawdate.app.
7. Security
We use industry-standard measures including TLS encryption in transit, bcrypt password hashing, and private S3 buckets for media. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
8. Children
The Service is not directed at children under 18. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us data, contact us and we will delete it promptly.
9. Changes to this policy
We may update this policy from time to time. We will notify you of material changes via email or in-app notice. Continued use of the Service after the effective date constitutes acceptance of the updated policy.
10. Contact
Questions? Email privacy@pawdate.app.